GLOBAL FUNCTIONAL SUPPORT

Keep international D365 operations moving.

Senior Dynamics 365 Finance & Operations functional support for live Finance and Supply Chain processes, with or without a Brazilian workstream.

WHY IT MATTERS

An international support model needs more than ticket closure. It connects the business impact, functional diagnosis, technical dependencies, testing evidence and release decisions across teams and time zones.

EXPERIENCE ACROSS MARKETS

Functional support across countries and time zones.

Rodrigo Vaccari’s professional experience includes functional support across operations in the United States, United Kingdom, Portugal, France, Italy, Germany, Switzerland, Sweden, Denmark, Japan and China. This international perspective informs how RV.BR approaches functional diagnosis, collaboration with local teams and continuity in global ERP operations.

SCOPE

What we help you address.

  • Functional incident analysis and issue triage
  • Finance, procurement, sales and inventory process support
  • Controlled enhancements and process improvements
  • Regression testing and release readiness
  • Key-user collaboration and knowledge transfer
  • Hypercare and post-implementation stabilization

OUTCOMES

What stronger readiness looks like.

  • Clear issue ownership and priorities
  • Changes validated against real business scenarios
  • Better continuity across global teams
  • A support model that improves the operation over time

WHEN TO ENGAGE

This service is especially relevant when:

01

A live D365 operation needs senior functional capacity

02

Incidents cross Finance and Supply Chain boundaries

03

Releases or enhancements need regression coverage

04

Distributed teams need clearer decisions and handoffs

LET’S MAKE COMPLEXITY MANAGEABLE

Strengthen your D365 operation
across markets.

Schedule a conversation ↗